dtac App Comentários

Terrible App

The app is awful. Everything is slow. It’s confusing. The package history doesn’t show the packages I’ve bought. You can’t extend any packages - you have to buy new ones that may not be aligned. Thee data rates that you purchase are not clear. The history is a mess. There’s basically no customer support. It’s truly bad.

Buggy app, unable to activate service

You are required to take a passport photo and verify with a cell photo to activate an eSIM in Thailand. DTAC has terrible software for this purpose and is unable to activate a card. Terrible app that is useless because you cannot use the service.

Poor UI

App UI is too confused for new users, like I can’t find “Help” or “Customer Service” easily. Most of the items are arranged in very confusing way and important sections are put in somewhere in app instead of main screen.

Keeps closing after recent iOS update

This has been going on during the previous update also. Will it get fixed ?

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Daily sms ads

Please stop texting sms ads to customers EVERY FXXKING DAY!!!!! It’s so annoying.

Useless if you can’t log on

Version 10.0.0, just updated. When I try to log on with phone number as usual, get only the unhelpful “Something went wrong.” Useless.

Ask every contract detail 🤬

I had an unlimited data plan, then needed a new phone. They said I was Gold Member, and I get a nice discount on the phone with that. But, now I don’t need the data plan and here I find out months later I’m locked into the plan going FORWARD from my Gold discount, not because I was a great high-paying customer from the past 5 years. When the contract ends, so will me being your customer. Bye!

Confusing Application

I want to see my package, my usage and packages available. They make it incredible hard to have the basics on one screen. They try to sell you a lot of nonsense. Might be entertaining for teenager but not for adults. I hope someone in charge is reading this. Time to grow up in the marketing team.

Pop up ads!

Why spam paying customers with the “chat bubble” that opens an advertisement on its one.

ดีมากครับ

สะดวกสุดๆ

Great ...

Each and every single time in Thailand , I only use Dtac Since 2012❤️

Good

Good

Input refill amount doesn’t work

Input refill amount doesn’t work with the last update when the iPhone region is set to e.g. Russia in General Settings. In fact, any region that has space in thousands separator (as opposed to comma) won’t work.

Multiple charges

The app has double and even triple charged me for topping up, then instead of letting me purchase an Internet package it says I have insufficient funds since it immediately charges my credit for data usage.

Excellent Promotion!

Excellent Promotion! However, hope that DTAC makes more tickets available to customers as they are often used up; and you have to wait days before trying again.

เน็ตดีแทค

เหมือนคุณภาพเน็ตที่เคยได้จะลดลงนะครับ ทั้งที่จ่ายค่าบริจาคตลอด

Service to customize

Dtac its very Good to service User

Dakasi shop refused the code.

Dakasi shop refused the discount code.

Very friendly app

Perfect navigation and perfect customer support.

Excellent Phone App

I especially love this app while traveling for picking extra bandwidth. It’s very intuitive.

Package

Why isn’t there a package just for like 3 days or 5 days?

DTAC Good.

Easy to use App. User-friendly navigation around the various menus. Too many different Packages to list; from daily, weekly,& monthly. Something for everyone.

Love

Appreciated!!

เวอร์ชั่นใหม่ บัค

เวอร์ชั่นใหม่ ใช้งานไม่ได้ login face book หาย request time out

Great!

Great!

Leaking

If my internet is leaking that would anger me. How do I stop the leak? A better question, how do I choose an add on that meets my needs? Fast, smooth, economical. This app works offering secure online refill which I recommend doing sooner than later. Site maintenance is usually conducted in the early morning. A very user friendly app I recommend. 3 stars thanks to recent rate hikes.

Great service and customer support

If you're in Thailand I highly suggest dtac over anything else. They have a super user friendly website and app which is very easy to navigate. They offer free limited internet services if you run out and an emergency service that is so smart. Their customer service is great, top notch. Happy to be a customer!

แอพดีค่ะ

มีสิทธิ์พิเศษมากมาย ส่วนลดเพียบ

Great!

The best mobile phone service App!!!

Krispy kream

เยี่ยม

Not the best, I'm be generous

Overall decent but somethings really annoys me like having to call a number and listen to some bot just to retool for the promotion packs instead of just buying it normally like the initial time.

Good Application for Dtac lover

Thx for give us the good thing

Awesome!!

It's really nice !!

It's easy to use.

Very nice app for me..

app dtac

ตอบสนองได้ดีเยี่ยม

Useful

I love this wonderful app.Thanks.

Love dtac

I love dtac, many gift for us. Thank you all

dtac...

network have bad connection, but this application pretty good. i wish DTAC will work like this app X)

Excellent

สะดวกและรวดเร็วในการใช้งาน

สะดวกสบาย

ใช้ง่าย

Good 😊

Perfect 😘

Dtac App

Good!!

โอ้วๆลาา

ควาย

good

good

Great

Make my life easier

Ease of access

I can manage, purchase, order and apply anything related to my GSM provider within few clicks without having a single call to provider asking anything!! Super cool!

Credit card top off not working

Option to use credit card to top off account not working when using US credit card to top off a local number in Bangkok from DTAC. Repeat message of authorization not approved while credit card works perfectly. App does not allow users to renew previous top up offer or allow users to renew previous data plan that they were using. Their should be an option in the app where people could see their previous plan and be able to subscribe to the same previous plan if they are on a month to month plan with a prepaid SIM card.

โอเคเลย

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